Who We Are and What This Policy Covers
We are the publisher of the Ducktown Weekly.
This Privacy Policy applies to information that we collect about you when you use our website or correspond with us.
Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.
Information We Collect
We only collect information about you if we have a reason to do so — for example, to deliver our paper, to communicate with you, to market our paper or to make the paper better.
We collect this information from three sources: if and when you provide information to us, automatically through operation of our website, and from outside sources. Let’s go over the information that we collect.
Information You Provide to Us
- We ask for basic information from you in order to set up your account. We collect payment credentials and contact information in order to sell subscriptions, deliver papers to customers, and communicate with customers.
- When you communicate with us via form, email, phone, or otherwise, we store a copy of our communications.
Information We Collect Automatically
We also collect some information automatically:
- Log information: Like most online sellers, we may collect information that web browsers, mobile devices, and servers typically make available, including the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information.
- Transactional information: When you purchase a subscription, we collect information about the transaction, including account information.
- Usage information: We collect information about your usage of our website.
- Location information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions.
How and Why We Use Information
Purposes for Using Information
We use information about you for the purposes listed below:
- To provide our paper. For example, to set up and maintain accounts, process payments and orders, and deliver papers to customers.
- To improve the website. For example, by monitoring and analyzing how users interact with our website so we can create new features that we think our users will enjoy or make our site easier to use.
- To market our Services and measure, gauge, and improve the effectiveness of our marketing. For example, by targeting our marketing messages to groups of our users, advertising, and analyzing the results of our marketing campaigns (like how many people purchased a subscription after receiving a marketing message).
- To communicate with you. For example, by emailing you to ask for your feedback or responding to customer service inquiries. If you don’t want to hear from us, you can opt out of marketing communications at any time.
Sharing Information
How We Share Information
We share information about you with our business partners to the extent necessary to provide the paper. We may share information about you with third-party vendors who need the information in order to provide their services to us, or to provide their services to you or your site. This includes vendors that help us provide the paper to you, such as payment providers that process your credit and debit card information, postal and email delivery services that help us stay in touch with you, and our website hosting provider.
We may share information that has been aggregated or de-identified, so that it can no longer reasonably be used to identify you. For instance, we may publish aggregate statistics about subscriptions to our paper.
Your Rights
If you are located in certain parts of the world, including some US states and countries that fall under the scope of the European General Data Protection Regulation (aka the “GDPR”), you may have certain rights regarding your personal information, like the right to request access to or deletion of your data.
European General Data Protection Regulation (GDPR)
Our paper is not available outside the United States. Just to cover all our bases, however: if you are located in a country that falls under the scope of the GDPR, data protection laws give you certain rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:
- Request access to your personal data;
- Request correction or deletion of your personal data;
- Object to our use and processing of your personal data;
- Request that we limit our use and processing of your personal data; and
- Request portability of your personal data.
You also have the right to make a complaint to a government supervisory authority.
US Privacy Laws
Laws in some US states require us to provide residents with additional information about the categories of personal information we collect and share, where we get that personal information, and how and why we use it. You’ll find that information in this section (if you are a California resident, please note that this is the Notice at Collection we are required to provide you under California law).
In the last 12 months, we collected the following categories of personal information, depending on the Services used:
- Identifiers (like your name, contact information, and device and online identifiers);
- Commercial information (your billing information and purchase history, for example);
- Internet or other electronic network activity information (such as your usage of our website);
- Geolocation data (such as your location based on your IP address);
We collect personal information for the business and commercial purposes described above. And we share this information with the categories of third parties described above.
In some US states you have additional rights subject to any exemptions provided by your state’s respective law, including the right to:
- Request a copy of the specific pieces of information we collect about you and, if you’re in California, to know the categories of personal information we collect, the categories of business or commercial purpose for collecting and using it, the categories of sources from which the information came, and the categories of third parties we share it with;
- Request deletion of personal information we collect or maintain;
- Request correction of personal information we collect or maintain;
- Opt out of the sale or sharing of personal information;
- Receive a copy of your information in a readily portable format; and
- Not receive discriminatory treatment for exercising your rights.
Right to Opt Out
We never directly sell your personal information in the conventional sense (i.e., for money).
We may share your information as necessary with our third-party service providers to provide our services to you. To the extent that we share your information with certain advertising, marketing, or analytics vendors, this can be considered a “sale” or “share” in certain U.S. States, which you may have the right to opt out of.
You can learn more about this sharing and how to opt out by using the “Contact us” link in the footer of our websites, or from the settings page within our apps.
We do not collect or process your sensitive (and potentially sensitive) personal information except where it is strictly necessary to provide you with our service, where the processing is not for the purpose of inferring characteristics about you, or for other purposes that do not require an option to limit under California law. We don’t knowingly sell or share personal information of those under 16.
Contacting Us About These Rights
To contact us
When you contact us about one of your rights under this section, we’ll need to verify that you are the right person before we disclose or delete anything. For example, we may need you to contact us from the email address associated with your account. You can also designate an authorized agent to make a request on your behalf by giving us written authorization. We may still require you to verify your identity with us.
Appeals Process for Rights Requests Denials
In some circumstances we may deny your request to exercise one of these rights. For example, if we cannot verify that you are the account owner we may deny your request to access the personal information associated with your account. As another example, if we are legally required to maintain a copy of your personal information we may deny your request to delete your personal information.
In the event that we deny your request, we will communicate this fact to you in writing. You may appeal our decision by responding in writing to our denial email and stating that you would like to appeal. In the event that your appeal is also denied this information will be communicated to you in writing.
If your appeal is denied, in some US states you may refer the denied appeal to the state attorney general if you believe the denial is in conflict with your legal rights. The process for how to do this will be communicated to you in writing at the same time we send you our decision about your appeal.
How to Reach Us
If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned above, please contact us through our web form.
Privacy Policy Changes
We may change our Privacy Policy from time to time. We encourage visitors to frequently check this page for any changes to its Privacy Policy. If we make changes, we will notify you by revising the change log below, and, in some cases, we may provide additional notice (like adding a statement to our homepage or sending you a notification through email).